Privacy notice
Updated: 19 October 2026
This notice explains how UAB STOTRAS uses personal data in connection with its Crete Colors distribution websites: betonokietiklis.lt, betoninkovetin.fi, betonacietinatajs.lv and betoonikovendi.ee. It covers enquiries, business relationships and the website functions described below.
AI consultation
When you submit a question to the AI consultant, your question and up to three earlier question-and-answer pairs are sent to Google Cloud Vertex AI to prepare an answer using product documents. A name or email address is not required. Please do not enter sensitive personal information. The conversation shown in your browser is cleared when you start a new conversation or reload the page; this does not delete technical records held by service providers. We use a necessary session cookie and technical request identifiers, timestamps and content fingerprints to protect the service and prevent duplicate requests. The consultant does not automatically send a sales enquiry. If you request a consultation summary, the completed conversation currently held in this page is sent to the same AI service to prepare it. Very long conversations are not silently shortened; you can download the full conversation instead. Summary email delivery is not enabled and no recipient address is collected.
Data controller and contact
UAB STOTRAS, company code 135474429, registered address Kalnų g. 69, Kaunas, Lithuania, is responsible for this processing. For privacy requests, contact sales@stotras.lt or +370 657 47768.
Enquiries and business relationships
When you contact us, we use the name, email address, telephone number, company details, project information and correspondence you provide to answer questions, prepare offers and arrange supply. Provide only information relevant to your enquiry. We need a contact method to reply. Processing is based on steps requested before a contract or performance of a contract where you are a party (GDPR Article 6(1)(b)); for company representatives and general enquiries, on our legitimate interest in handling business communication (Article 6(1)(f)). We do not offer newsletter subscriptions.
Browsing, cookies and local tools
Technical requests include an IP address, browser information, requested page and time. These are needed to deliver and protect the website; the basis is our legitimate interest in reliable and secure operation. The quantity calculator and catalogue filters work in your browser. Cookie choices and optional analytics are described below.
Maps and external links
The delivery map loads map images from OpenStreetMap servers when the map page opens. The provider receives technical request data, including your IP address and the map area requested, to display the map. We use the map to help visitors locate sales and pickup points. Precise device location is not requested by our map. Google Maps opens only when you follow a directions link. External websites process data under their own privacy notices.
Recipients and international transfers
STOTRAS personnel and providers handling email, IT, hosting and document storage may access data as needed for their tasks. Where a supply transaction requires it, relevant details may be shared with logistics providers, accountants or authorities. Information about our providers is available on request. Any transfer outside the EEA must have an applicable GDPR safeguard, such as an adequacy decision or standard contractual clauses with necessary additional measures; details and copies of relevant safeguards may be requested from us. OpenStreetMap uses a global network for map delivery.
Retention
We keep enquiry correspondence while resolving the enquiry and any resulting commercial relationship. Further retention depends on outstanding commitments, the need to establish or defend legal claims, and applicable statutory obligations. Accounting records relating to concluded transactions are kept for the legally required period. Technical data should be kept only as long as necessary for delivery, security and incident investigation. Specific provider retention settings will be confirmed before public launch.
Your rights
Subject to the GDPR conditions, you may request access, correction, erasure, restriction or portability of your data. You may object to processing based on legitimate interests, and object to direct marketing at any time. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. Send requests to sales@stotras.lt; we may need proportionate identity verification. We normally respond within one month; if a permitted extension is necessary, we explain it within that month.
Complaints and automated decisions
You may complain to a data protection authority in your country of residence or work, or where an alleged infringement occurred. The current website does not make decisions based solely on automated processing that produce legal or similarly significant effects.
Changes to this notice
We update this notice when the website or our data processing changes. Before enabling customer accounts, online payments, order processing, analytics or AI consultations, we will provide the relevant data categories, purposes, recipients and retention information.
Cookies and Google Analytics
With your consent, Google Analytics 4 measures page views, device/browser information and approximate country/city. The provider is Google Ireland Limited; processing may also involve Google LLC and servers outside the EEA. We use this information to understand product interest and improve the website. The legal basis is your consent (GDPR Article 6(1)(a)). Google receives technical requests including your IP address to provide the service; GA4 does not log or store individual IP addresses of EU, Swiss or UK visitors.
Our integration loads Google Analytics only after you accept analytics. Rejecting or withdrawing consent stops analytics without restricting access to the website. Use “Cookie settings” in the footer at any time. Withdrawal does not affect earlier lawful processing. Advertising features, Google signals and user-provided data collection are not enabled. We do not send contact form text, AI questions, URL query strings or fragments to analytics.
Your choice and its date are stored locally in your browser under stotras-consent:<domain> for up to 180 days; this necessary storage is not an analytics cookie. If analytics is enabled and accepted, _ga and _ga_<ID> cookies distinguish browsers and sessions for up to 180 days. Choices are separate for each domain and browser. Clearing browser storage removes the choice.
When analytics is active, user/event data is retained for two months, without extending that period on new activity. This limit does not apply to standard aggregated reports. Transfers outside the EEA are subject to applicable safeguards under Google’s data processing terms, such as adequacy decisions or standard contractual clauses.